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Public Notice of Application

Terms & Conditions

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Accommodation Cancellation Policy

  • FIT travellers / Individual travellers

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    To cancel accommodation, kindly notify us via email or in writing by 6:00 pm, two days before your scheduled arrival date.

    You can email us at reservations@thegeorge.com

  • Cancellations due to Covid-19

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    If you have booked directly with the hotel and need to cancel due to a change in New Zealand Alert Levels related to COVID-19, there will not be a cancellation fee.

    If your booking was made through an Online Travel Agent, please reach out to them directly for assistance. Phone 0800 100 220

  • No show charges

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    Regular cancellation policies will be in effect. To avoid charges, please contact the hotel directly to modify or cancel your booking.

    In case of a “no-show” or late cancellation, a charge equivalent to one night’s tariff will apply.

  • Third-Party bookings / Online travel agents

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    If you have made your reservation through a travel agent, online booking platform, or other third party, please contact your booking provider directly for assistance.

Looking for the perfect gift?

The perfect gift for any occasion.  Surprise a friend, a colleague, or even the employee of the month with a luxury experience at The George. 

  • Check In & Check Out

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    Check-in time is after 2:00 pm
    Check-out time is before 11:00 am

  • Luggage storage

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    We are more than happy to store luggage should you arrive prior to or depart after these times.

  • Non-Smoking

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    The George is a non-smoking hotel, please ask our team where the hotel’s designated smoking areas are should you want to smoke.

  • Credit card policy

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    When settling your account on departure and paying by credit card a 2.5% credit card surcharge will apply.

Special Offers

  • TGH_Family Package

    Family Holiday Offer

    Experience warmth and luxury with our family offering this winter.

    Special Offers
  • TGH_Gourmet Indulgence

    Gournet Indulgence

    Embark on the perfect culinary getaway to indulge your inner foodie or treat someone special.

    Special Offers
  • TGH_Wellness Package

    Urban Wellness Escape

    Where luxury, style and wellbeing unite.

    Special Offers
  • TGH_Premium Executive

    Premium Bed & Breakfast

    Experience our signature attentive service.

    Special Offers
  • TGH_Romance Package

    Romance Experience

    Enchanting moments, love blossoms at The George.

    Special Offers

LEARN MORE

Super facilities, lovely meal, best of 12 hotels I stayed in over the last 15 nights! Ate at the restaurant – perfect! Great way to end our holiday, wish we could have stayed longer. The room was above and beyond expectations.

– Anonymous – 2024
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