Terms & Conditions

Legal Trading Name: BROOK SERENE & COMPANY LIMITED

Company number:395364
NZBN:9429039444707
Incorporation Date:06 Dec 1988
Company Status:Registered
Entity type:NZ Limited Company

ACCOMMODATION CANCELLATION POLICY
Accommodation cancellations must be communicated to us by email or in writing by 6:00pm, two days prior to your arrival date.
In the event of a “no show” or late cancellation a charge of one night’s tariff will be applicable.

CHECKIN & CHECKOUT
Check in time is after 2:00pm
Checkout time is before 11:00am.

LUGGAGE STORAGE

We are more than happy to store luggage should you arrive prior to or depart after these times.

NON-SMOKING
The George is a non-smoking hotel, please ask our team where the hotel’s designated smoking areas are should you want to smoke.

What our patrons say

“Great room, great service,great food, very comfortable decor, bathroom roomy with all the amenities,great service from the moment we arrived.”

“This is the only place you want to stay when visiting Christchurch. Every single person who works here just wants to help you, just ask and it's done. The best staff I've ever come across. Thank you.”

“Thanks for this. Again – love hosting events at the George! Great service and such a lovely hotel. Always a treat! Until next time.”

“You tick every single box, superb staff, wonderful room, amazing restaurant. Mum and Dad absolutely loved their stay with you. You spoilt them. From our family to yours, thank you!”