Terms & Conditions

Legal Trading Name: BROOK SERENE & COMPANY LIMITED

Company number:395364
NZBN:9429039444707
Incorporation Date:06 Dec 1988
Company Status: Registered
Entity type: NZ Limited Company

ACCOMMODATION CANCELLATION POLICY
Accommodation cancellations must be communicated to us by email or in writing by 6:00 pm, two days prior to your arrival date.
In the event of a “no show” or late cancellation a charge of one night’s tariff will be applicable.

CHECKIN & CHECKOUT
Check-in time is after 2:00 pm
Check-out time is before 11:00 am.

LUGGAGE STORAGE

We are more than happy to store luggage should you arrive prior to or depart after these times.

NON-SMOKING
The George is a non-smoking hotel, please ask our team where the hotel’s designated smoking areas are should you want to smoke.

CREDIT CARD POLICY:

From 1 November 2020 when settling your account on departure and paying by credit card a 2.5% credit card surcharge will apply.

What our patrons say

“Our three day stay at The George was a wonderful and relaxing experience. The hotel is a 5-10 minute walk to downtown but a short walk to the Botanic Gardens and Avon River which provide outstanding opportunities for both city adventure and leisure exploration. The real highlight for us, after several days of travel was a complimentary laundry room on the second floor with washers, driers and laundry detergent.”

“Had a great stopover at the George. Very friendly helpful people lovely service. Comfortable bed ???? thanks for the bear nice touch ???? Would recommend for a easy location for Summer walks exploring the Centre and catching up on your rest.”

“From the moment you enter the hotel the staff could not be more accommodating. The concierge making dinner reservations at a great restaurant in Christchurch. Rooms extremely comfortable - great size. Free car-parking.”

“Exceptional, Such a lovely hotel. Staff were extremely helpful. Breakfast was excellent”